Privacy notice

All about privacy
We care about your privacy
Care about your personal data and how it is used. We use your personal data carefully. This Privacy Notice will help you understand what your personal data may exist in our company.
Introduction
Please familiarise yourself with our privacy notice & practice and let us know if you have any questions, just send us an e-mail through the “Contact Us” form on our website. As you read our Notice, please be aware that it applies to UAB “NT Prooptima”.
Who & What collects?
Any personal data provided to or collected by UAB “NT Prooptima” is controlled by our company. This Privacy Notice applies to personal data collected by us in connection with the services or/and products you can order from us. It also applies to our marketing content, including offers and advertisements for our products which we (or a service provider acting on our behalf) send to you on third-party websites, platforms, and applications based on your site usage information. Personal data is information that can be used to identify a specific individual (directly / indirectly). Not required to provide us with the personal data that we may request, but if you choose not to do so, we will not be able to provide our products or services.
Personal data may be collected from a variety of sources. This includes:
- Personal data you give us directly,
- Personal data we collect automatically, and
- Personal data we collect from other sources.
Sometimes we may ask you to provide your personal data when you are in contact with us. Our company/branches may share this personal data with each other and use it according to this Privacy Notice. We may also combine it with other information to improve our products, services or advertising. We collect personal data you provide us when you sign up for a newsletter, complete a survey, buy products from us or/and register for an account. In so doing, we may ask for personal data, such as your name, gender, date of birth, email address, address, telephone, or bank card details. Personal data we collect automatically. We also receive and store certain types of personal data whenever you interact with us online. As an example, we use cookies and tracking technologies (to find out more, see our Cookie notice) to obtain personal data when your web browser accesses our website or advertisements and other content presented by or on behalf of UAB “NT Prooptima” on other websites. Your personal data is also collected when you search, buy, participate in a contest or questionnaire or/and communicate with our client service. During some of your internet browsing on our company website, we may also use software tools to measure and collect session information, including page speed/response time, various errors, length of visits, page interaction, and methods/devices used to browse. Sometimes we collect from other sources via third parties or via other accounts on third-party platforms, for example, Meta (Facebook, Instagram, Whatsapp), Google products, YouTube, and other social platforms. Additionally, we receive information about you and other visitors’ interactions with our advertising to measure whether our advertising is relevant or successful. If you are a child under the age where parental consent is required in your Country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand everything and accept them. If it will be discovered that we have collected personal data from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that personal data as soon as possible.
Purpose & Protection
We can disclose your personal data only for specific purposes. For example, to process your payments, assess and handle any complaints, to develop or improve our products, communication, services, and the functionality of our website. We may create profiles after analyzing the information about your online activity, searching, and behavior, interactions. In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest, for example, is when you sign up for a loyalty campaign or participate in various games related to us. We need to process your personal data in order to deliver a product or a service. We may process your personal data when we have a legal obligation (e.g., tax or social security obligations) to perform such formalization. E.g. a court order. You are able to withdraw your consent to prevent your personal data from being used this way at any time by using the manage cookies section in the Cookie Notice banner or by unsubscribing / login-out if you have logged into our website or signed up to any marketing campaign. In some cases, we process personal data using automated means. An automated decision is a decision that is made solely by automatic means, where no humans are involved in the decision-making process (related to your personal data). As a business, UAB “NT Prooptima” shares your personal data internally and with selected third parties. For e.g. we share your personal data with third-party service providers, and other third parties, as well as in case of business transfers or legal disclosure. We may transfer and disclose your personal data to third parties, to comply with a legal obligation. Security of your personal data vital for us. We take every effort to protect your personal data from interference, loss, unauthorized access or disclosure. Access to your personal data is only permitted among our employees on a need-to-know basis.
Rights & Time
You have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with their meanings. Exercise your rights by submitting a request through the “Contact Us” form.
- The right to be informed.
- The right to access and rectification.
- The right to data portability.
- The right to be forgotten.
- The right to restrict processing.
- The right to lodge a complaint with a Supervisory Authority.
- The right to withdraw consent.
- Rights related to automated decision-making: to obtain human intervention, express your point of view, and challenge such a decision.
Your personal data will be kept for as long as we need it for the purpose it is being processed for. For e.g., when you buy something online via our services we will keep the data related to your purchase, so we can perform the needed actions and after that, we will keep the personal data for a period that enables us to handle or respond to any complaints or concerns relating to the purchase (sometimes queries). Identifiable data is retained which was collected directly for targeting purposes for as little time as possible. It will be actively reviewed and deleted securely, or in some cases anonymized.
Need to contact us?
UAB “NT Prooptima” nominated Chief Privacy Officer can be contacted at: J. Savickio str. 4, Vilnius, Lithuania or by email at: gdpr@imkk.eu
If you have any questions or concerns about this Privacy Notice or if you would like to make a complaint about a possible breach of local privacy laws, please do so by sending an email.